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Terms and Conditions

Customers are required to read and fully understand our company purchasing and payment terms and conditions, and warranty terms and conditions before purchasing. Customers purchasing from us are assumed to have agreed to
all these terms and conditions. We reserve our rights to make changes to these terms and conditions without prior notice.

How to Order

1. Visit our website

2. Choose any products and add them to shopping cart using the "Add to Cart" button.

3. The "Show Cart" on the top right hand corner of the page will indicate the number of items and total purchase amount.

4. Customers can go to "Show Cart" to change quantity or remove items; or customers can keep navigating the website to add different items to the shopping cart.

5. Customers can go to their shopping cart to "Check out" when finish shopping.

6. Customers need to fill in billing information, and confirm that our terms and conditions are understood and agreed with and then click on "Submit Registration". Existing customer can log in with their user name and password to proceed. New customers may register for a new account to proceed. A registered account is also required if they would like to submit their warranty claim online in future.

7. Confirm purchase details, billing information and shipping information. If shipping information is different from billing information, customers can edit shipping information by clicking on the "Shipping Address" that is in red. Otherwise choose "Default" and then click on the "Next" button.

8. Select Shipping Method. Our courier dos not deliver to PO Box. So customers need to provide residential or business address.

9. Double check purchase details, and customers can leave a note to us in the dialogue box. If everything is correct, customers can confirm the order by clicking on the "Confirm Order" button.

10. An confirmation email will be sent to the selected email address and our sales staff will contact you shortly.

For items we do not hold stock and need to be ordered from suppliers will require minimum 10% deposit to secure the order. For special or rare or scarce item we require minimium 50% or full deposit to secure the order. Deposit in these regards is strictly non-refundable and non-transferable, except in case the order is
voluntarily cancelled by K.S. Computers then full deposit will be refunded.

Payment Method and Purchasing

We accept Visa, Mastercard, EFTPOS, cheques, money order, Internet direct deposit and cash.

There is 2% bank charge on Visa and Mastercard transactions. We accept credit card payments in store at the moment. This option is not directly available online yet. If you choose to pay by credit card, please proceed to choose this option when check out and ensure you provide us your email address upon registration. Our staff will email you back a credit card payment authorization form and a pro-former invoice. Please fill in the form and pay according to the stated amuont in the pro-former invoice. Our staffs will process the order upon receipt of the credit card payment authorization form.

Payment by cheques and money order will require three to five working days to process before order get dispatched. Internet direct deposit will require two to three working days to process before order get dispatched. If you choose to proceed with internet transfer, our staffs will send you a pro-former invoice again, and please use the invoice number in the message box and email or fax us the remittance to us. To email the remittance please send to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ; and to fax the remittance please fax it to (02) 9568 5589 and attention to "Account Receivable".

GOODS WILL ONLY BE DISPATCHED OR PICKED UP UPON FULL PAYMENT RECEIVED. For post office "Cost on Delivery" option, for amount less than AUD$1000 we require 20% prior deposit and for amount more than AUD$1000 we requrie 30% prior deposit.

Cheque or money order are made payable to:
K.S. Computer Technology P/L

Internet Direct Deposit Details:

Stanmore Branch:

Bank: Westpac Banking Corporation

BSB: 032 011:

ACC: 114 157

Name: K.S. Computer Technology P/L

Auburn Branch:

Bank: ANZ

BSB: 012 205

ACC: 9024 82053

Name: K.S. Computers Auburn

Please use pro-former invoice number in the message for our easy reference and send the remittance to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or fax it to (02) 9568 5589.

Full payment must be received before order dispatched otherwise it remains property of K.S. Computers.

K.S. Computers reserve the right to cancel, postpone or retain order at any time if there is reasonable belief that the purchase is suspicious, or full payment cannot be received or transaction is non genuine.

OEM products can only be purchased with system order. It is against vendor agreement to sell OEM products alone. It may result in legal litigation or fine.

Prices and availability displayed online are for indication only and are subjected to change without any prior notice. Customers are recommended to check with salesperson prior to place an order.

We do not take responsibility for goods once sent by courier. Quality and services provided by courier are beyond our control so customers are recommended and encouraged to purchase with courier insurance.

Online listed prices will be different from indoor shop prices since extra services are provided in shop.


Cancellation of an order must be made within 24 hours subjected to manager's authorization. Customers must cancel an order on phone or by email to the store manager for an authorization. K.S. Computers reserve the right not to authorize a cancellation. Customers are responsible to shipping cost and 50% restocking fee to cancel goods already been dispatched. Cancellation of special ordered item, or customized items will incur 50% restocking fee. Desposit paid at point of ordering any items is not refundable or transferable. Customers must retain full packaging and ensure there is no physical damage at time of returning the goods for cancellation. K.S. Computers may not authorize cancellation of goods with opened packaging. If goods are found damaged when we receive them cancellation will be revoked and full payment is still charged. Exchange of goods or refund will only be given after received items are confirmed to be in full packaging and without physical damage. Handing fee, bank charges and freight charges are not refundable under any circumstances.

Special Price
Specials and your savings are calcuated from suppliers' recommended retail price and are subjected to change without prior notice.